In 2025, DoorDash drivers—commonly known as Dashers—received long-awaited news: a multimillion-dollar settlement aimed at compensating them for unpaid tips. After an extensive investigation led by the New York State Attorney General, DoorDash agreed to a $16.75 million settlement, resolving allegations that it misused customer tips between May 2017 and September 2019. If you drove for DoorDash in New York during that time, you may be eligible to receive a portion of this payout.
Here’s a comprehensive breakdown of what the settlement means, who qualifies, and—most importantly—how to claim your money before the September 30, 2025 deadline.
What Prompted the DoorDash Settlement?
The settlement stems from DoorDash’s former pay structure, where some customer tips were allegedly used to cover guaranteed base pay to Dashers, rather than being passed along in full. This practice, which occurred between May 2017 and September 2019, misled both customers and drivers—customers believed their tips were going directly to Dashers, and drivers didn’t receive the total gratuities intended for them.
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Following legal scrutiny and public backlash, DoorDash changed its tipping policies and, in a bid to make amends, agreed to a $16.75 million payout for affected Dashers in New York State.
Who Is Eligible?
To be eligible to receive a payment, you must meet all the following conditions:
- You worked as a DoorDash Dasher in New York between May 2017 and September 2019.
- DoorDash used your customer tips to subsidize your guaranteed payment.
- The total unpaid tips from this period must equal $10 or more.
- You received an official settlement notice via email, mail, or text, including a Claimant ID and Dasher ID.
✅ Good news: Even undocumented immigrants are eligible, and families of deceased Dashers can file claims on their behalf.
Payout Information
Here’s what you can expect from the settlement payout:
- Total Settlement Pool: $16.75 million
- Minimum Payment: $10 per eligible Dasher
- Payment Methods Available:
- ACH direct deposit
- PayPal
- Zelle
- Venmo
- Virtual Mastercard
- Paper check
Final payouts will vary depending on the number of valid claims and each individual’s unpaid tip total. Payments are being distributed bi-monthly throughout 2025.
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Key Dates to Remember
| Event | Date |
|---|---|
| Notification Sent | April 2025 (ongoing) |
| Claims Open | April 2025 |
| Deadline to File | September 30, 2025 |
| Payments Begin | Rolling basis in 2025 |
Do not miss the September 30 deadline. Failing to file by this date means forfeiting your right to a payment.
Step-by-Step: How to Claim Your Portion
- Watch for Your Notice
You should have received a notice by email, mail, or text with your Claimant ID and Dasher ID. If you haven’t received one but think you qualify, contact the settlement administrator immediately:- Phone: 1-800-270-1039
- Email: info@NYDoorDashSettlement.com
- Go to the Official Settlement Site
Visit nydoordashsettlement.com and log in using your Claimant ID to begin your claim. - Complete the Claim Form
- Choose your preferred payment method.
- Provide any supporting documentation if required (e.g., if filing for a deceased family member).
- Submit the form online or by mail.
- Confirmation and Payout
Once you submit your claim, you’ll receive a confirmation. Payments will be distributed bi-monthly, and you’ll receive a 1099 tax form for your 2025 taxes. - Beware of Scams
Filing is free, and you should only use official channels. Never give your personal details to anyone offering help for a fee.
Final Reminder: Don’t Miss Out!
If you delivered for DoorDash in New York between 2017 and 2019, you could be owed money that rightfully belongs to you. With a $16.75 million settlement on the line, thousands of Dashers are already receiving compensation—but time is running out.
Submit your claim by September 30, 2025, and make sure your efforts are recognized and paid. For any issues, always contact the official administrator—Atticus Administration LLC—through verified channels.
